Privacy Policy

1. Information We Collect

1.1 Personal Information

When you interact with us, we may collect personal information, such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by trusted third-party providers)

1.2 Uploaded Content

To provide our services, we may collect photos, videos, or other media files you upload to our platform.

1.3 Non-Personal Information

We may collect non-identifiable data, such as:

• IP address
• Browser type and version
• Device information
• Pages you visit on our site
• Time spent on the website

2. How We Use Your Information

We use the information collected for purposes such as:

• Processing your orders and delivering services.
• Personalizing your experience on our website.
• Communicating with you about updates, offers, and support.
• Improving our services and website functionality.
• Ensuring compliance with legal requirements.

We will never use your uploaded photos, videos, or other content for marketing or sharing purposes without your explicit consent.

3. Sharing Your Information

We respect your privacy and will not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: We work with trusted partners for payment processing, data storage, and technical support.
• Legal Requirements: We may disclose information if required by law or to protect our rights, customers, or operations.
• Consent: We will only share your content with third parties if you provide explicit consent.

4. Protection of Your Information

We implement industry-standard security measures to safeguard your personal information and uploaded content, including:

• Secure data encryption during transmission (SSL/TLS).
• Limited access to personal and sensitive information.
• Regular audits and updates to maintain security standards.

While we strive to protect your information, no method of transmission or storage is entirely secure. We cannot guarantee absolute security but will take all reasonable steps to protect your data.

5. Retention of Information

• Personal data and uploaded content will be stored only as long as necessary to provide the services you’ve requested or as required by law.
• You can request the deletion of your personal data or uploaded files by contacting us at support@oldstorytolife.com.

6. Your Rights

As a user, you have the following rights regarding your data:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your personal data or uploaded content.
• Withdrawal of Consent: Opt-out of marketing communications or other consent-based uses of your data.

To exercise your rights, please contact us at support@oldstorytolife.com.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children. If we discover we have inadvertently collected data from a child, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Old Story to Life
Website: https://oldstorytolife.com
Email: support@oldstorytolife.com
Phone: +84.89999.1428
Address: Linh Anh Tech. Investment Co., LTD
No. 39 TT16, Van Phu Urban Area, Phu La Ward, Ha Dong District, Hanoi, Vietnam, 12122

We value your trust and are committed to ensuring your privacy and security.